Privacy Policy

When you create an account, we collect your name, email address, and optionally your phone number, location (city, state, ZIP), and organization name (for food banks and businesses).

When you post a donation, we collect the item description, photos, weight estimate, pickup location, and category.

We automatically collect device information, IP address, and usage data (pages visited, features used) to improve the Platform.

If you sign in with Google, we receive only your name and email address from Google. We do not access your contacts, calendar, drive, photos, or any other Google data. We use Google login solely for authentication purposes.

We use your information to:

• Connect food donors with nearby food banks and pantries
• Generate tax-deductible donation receipts
• Send transactional notifications (donation claimed, pickup scheduled, receipt ready)
• Improve the Platform and fix bugs
• Respond to support requests

We do not sell your personal data to third parties. We do not share your data with advertisers, data brokers, or marketing companies.

We share limited information only when necessary:

• Food banks: When you post a donation, food banks can see your donation details and first name to coordinate pickup.
• Courier services: If you request courier delivery, your pickup address and name are shared with the courier provider (e.g., Uber Direct).
• Payment processors: If you make a payment (delivery fees, donations), Stripe processes your payment securely. We do not store credit card numbers.

We use cookies solely for authentication (keeping you logged in) and session management. We do not use advertising cookies, tracking pixels, or behavioral analytics cookies from third parties.

We use industry-standard security measures including HTTPS encryption, secure authentication tokens, and access controls. Your password is hashed and never stored in plain text.

We retain your account data and donation history as long as your account is active. Donation records and tax receipts are retained for 7 years to comply with IRS record-keeping recommendations. You may request deletion of your account at any time.

You have the right to:

• Access your personal data
• Correct inaccurate information in your profile
• Delete your account and associated data
• Export your donation history

To exercise any of these rights, email jeff@pantrydonate.com.

Pantry is not directed at children under 18. We do not knowingly collect personal information from children. If you believe a child has provided us with personal data, please contact us.

We may update this privacy policy from time to time. We will notify users of material changes via email or in-app notification. Continued use of the Platform after changes constitutes acceptance.

For privacy questions or data requests, contact jeff@pantrydonate.com.

PantryDonate · Hallowell, Maine